
COMMONLY ASKED QUESTIONS
*HOW LONG DOES IT TAKE TO GET MY ORDER?
12-18 MONTHS FROM THE DATE ORDER and DEPOSIT ARE RECEIVED
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*CAN I GET BOOTS FASTER THAN 12-18 MONTHS?
DEPENDING UPON AVAILABILITY, WE OFFER RUSH ORDERING.
*6 MONTH RUSH - ORDER DELIVERED IN 6 MONTHS - $300 OR 30% OF ORDER TOTAL, WHICH EVER IS MORE
*90 DAY RUSH - RARELY AVAILABLE - 50% OF ORDER TOTAL
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*HOW MUCH IS THE DEPOSIT?
*$300 ON MOST BOOTS
*EXOTIC LEATHERS REQUIRE FULL PAYMENT AT THE TIME OF ORDER.
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*HOW LONG AFTER I SUBMIT MY ORDER DO I HAVE TO PAY THE DEPOSIT?
WE PREFER YOU PAY IMMEDIATELY, BUT YOU DO HAVE 60 DAYS FROM YOUR ORDER TO PAY YOUR DEPOSIT
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*I DECIDED I DON'T WANT MY BOOTS, CAN I GET MY DEPOSIT BACK IF I CANCEL BEFORE THEY ARE STARTED?
NO. ALL DEPOSITS ARE NON-REFUNDABLE
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*DO YOU DO TRADE IN'S?​
NO, WE DO NOT ACCEPT TRADED BOOTS, NO MATTER THE CONDITION OF YOUR TRADE
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*WHAT IS THE STARTING PRICE FOR A PAIR OF BOOTS?
BOOTS START AT $1000 FOR A SINGLE COLOR, STOCK OR STOCKMAN PATTERN STITCHING, NON-PREMIUM LEATHER, 12"-16" TALL PAIR.
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*HOW LONG WILL MY BOOTS LAST?
THAT REALLY DEPENDS ON HOW HARD YOU USE THEM AND TAKE CARE OF THEM. WE USE PREMIUM MATERIALS IN OUR BOOTS INCLUDING SOLID LEATHER HEELS, STEEL SHANKS AND HIGH QUALITY LEATHER PRODUCTS FROM TRUSTED INDUSTRY SUPPLIERS. ALL OF OUR BOOTS ARE MADE IN HOUSE WITH ZERO AUTOMATED MACHINERY. EVEN THE STITCHING IS DONE BY OUR BOOT MAKER, ROW BY ROW WITH HIGH QUALITY THREAD.
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WHAT TYPES OF MATERIALS DO YOU USE?
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* HIGH QUALITY LEATHER FROM INDUSTRY LEADING SUPPLIERS
* STEEL SHANKS
* RUBBER HEEL CAPS
* VIBRAM SOLES UPON REQUEST
* HIGH QUALITY BONDED NYLON THREAD FOR TOP STITCHING
* HIGH QUALITY HEAVY WEIGHT THREAD FOR ATTACHING THE SOLES/WELT
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